Frequently Asked Questions About Epic Watch Bands

Frequently Asked Questions About Epic Watch Bands

Are these official Apple watch bands?

We sell watch bands for use with your own Apple Watch. Similar to how you can buy third-party cases for your phone. We do not sell or include any products made by or authorized by Apple.

Can the bands on my Apple Watch be changed?

Apple Watch Band Release ButtonYes, you can easily change the band on your Apple Watch. Simply hold down the release button on the back of your watch, and the band should slide out. If the band doesn't slide out, press the band release button again and make sure that you hold it down.

When you insert the new band into your Apple Watch, please make sure the band is not "upside down". Look at the adapter, and make sure the side with the metal middle piece is facing the under-side of your watch. When the adapter is properly inserted into the groove you should hear a soft click as the watch locks onto the band. If you put it the wrong way around and the band does not "click" in, the band is probably not attached correctly. We recommend you double-check that the band is correctly installed before wearing it.

Will these bands fit the model of my Apple Watch?

All of our watch bands are compatible with every Apple Watch model including Series 1, 2, 3, and 4.

  • Our 42mm band works with the 42mm Series 1, 2, & 3 as well as the 44mm Series 4.
  • Our 38mm band works with the 38mm Series 1, 2, & 3 as well as the 40mm Series 4.

Will these watch bands fit my wrist?

We provide sizing information on each product page.

Link-type bands (such as our Stainless Steel Link, Ceramic Link, Natural Wood, and Fusion watch bands) may need to have some links added or removed so that it fits your wrist correctly. But don't worry, we provide tool(s) with our bands, so that you can do this yourself. If you're not comfortable doing so, you can also take it to a local watch store (where you'd go to replace watch batteries) or jeweler, and they should be able to do it for you.

Do you sell Extra Large (XL) watch bands?

Yes we do! If you have a large wrist and need larger sizes, we recommend you look at our Stainless Steel Link, Ceramic Link, Natural Wood, and Fusion watch bands. We offer additional links that you can use to extend the band to fit.

How do I adjust my watch band? And are there any other tips or tricks to get the most out of my purchase?

Yes! We've put together comprehensive information for each of our watch bands. In the Owners Guide section, you'll see quick start instructions, tips on how to clean and take care of your watch band, as well video guides for each band.

What if I have more questions?

We'd be happy to help! Please send your questions to Customer Service.

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