Customer Service

Have questions on returns, exchanges, shipping or anything else? Ask us anything!

We do not offer phone support to keep our prices low, but we're proud to offer around-the-clock email customer support. Fill out the form below and we'll get right back to you!

If you have a problem with your watch band, please attach a photo/video of the problem so that we can resolve the issue faster.

Have you sent us an email and not received a response? We typically respond to emails within 30 minutes. Please check your junk/spam folder to make sure that our email hasn't been mis-categorized. We've put together some easy instructions so that you don't miss out on our email correspondence.

Customer Reviews

We're not perfect, but we try our best and make things right when we mess up. Here are some comments from our customers...