Here are some important information that will ensure your watch band continues to look and perform well for you!
Your band comes with a pin adjustment tool.
* The above picture is an example only. The color/style shown may be different from what you purchased. Apple Watch not included.
There may be some protective plastic film on your band. This is to protect it during shipping and should be removed.
Important: This band uses a butterfly clasp. Please be aware that the clasp will not open "flat". Bending an opened clasp beyond its natural angle may result in the clasp breaking from the band.
This is a "link" band and may need to have links removed to properly fit your wrist. If you're good with your hands, you can use the included link-adjustment tool to do this yourself. If you're not comfortable doing so, you can easily take it to a local watch store (where you'd go to replace watch batteries) or jeweler, and they should be able to do it for you.
This video will show you how to adjust this watch band.
This video will show you how to remove your original watch band.
Link-style bands can become stressed and break over time if you aren’t installing and removing your band properly. You can read more about how to avoid stressing your watch band.
This video will show you how to properly install your new watch band:
Important: Please remember to attach the band to your watch, with the metal middle piece on the under-side of the watch. When the adapter is properly inserted into the groove you should hear a soft click as the watch locks onto the band. If you put it the wrong way around or the band does not "click" in, the band is probably not attached correctly and your watch may fall off!
We recommend you double-check that the band is correctly installed before wearing it.
All watch bands will get dirty over time. Dust, food, sweat, lotions and more can affect the look of your watch band. How often a band needs to be cleaned will depend on your situation, but we recommend cleaning as necessary but at least once every 2 weeks.
For this watch band:
For additional information, read out general watch band cleaning guide.
Ceramics are harder than stainless steel, making then very scratch and dent resistant.
Please note that hardness (scratch resistance) and toughness (shatterproof) are different factors. While it's near impossible (unless you use power tools) to scratch this band, it can shatter if you smash it hard enough against something hard (such as metal or concrete). In our lab tests, we had to use significant force with a hammer to shatter the ceramic.
Note: Matte black has that unique look because of the way it absorbs/reflects light. While it's very difficult to scratch (gouge out parts of the ceramic), the matte finish can be impacted. As a result, scratches will stand out more on a matte surface than on a glossy one. Scratches to this band are considered normal wear & tear and not covered under our warranty. Ceramic matte bands should be treated like fine jewelry and avoid contact with hard surfaces or materials.
If you have any other questions about your watch band, please contact us.