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Here are some important information that will ensure your watch band continues to look and perform well for you!
Your band comes in a single piece.
* The above picture is an example only. The color/style shown may be different from what you purchased. Apple Watch not included.
This video will show you how to remove your original watch band.
This video will show you how to install your new watch band:
As shown in the video, to ensure the best fit, remember to put the band on "loosely" around your wrist. Then tighten the bracket by sliding the bracket until it fits comfortably on your wrist. Remember to even out any excess material around the watch adapter.
Important: Please remember to attach the band to your watch, with the metal middle piece on the under-side of the watch. When the adapter is properly inserted into the groove you should hear a soft click as the watch locks onto the band. If you put it the wrong way around or the band does not "click" in, the band is probably not attached correctly and your watch may fall off!
We recommend you double-check that the band is correctly installed before wearing it.
All watch bands will get dirty over time. Dust, food, sweat, lotions and more can affect the look of your watch band. How often a band needs to be cleaned will depend on your situation, but we recommend cleaning as necessary but at least once every 2 weeks.
For this watch band:
For additional information, read out general watch band cleaning guide.
Due to the use of elastic nylon, the band will naturally stretch over time. This is not a defect, and affects all bands of this type. The Epic version of this design includes the "sizing" bracket to overcome this - use the bracket to ensure the band remains correctly sized to fit your wrist.
Depending on the frequency and angle that the band stretches (when you put it on/off) some strands may be pulled out of shape over time. This is normal wear and tear (like how any textile piece of clothing will change shape over time).
This product is covered by our 1-year Limited Warranty against defects in materials and workmanship. If you have any questions about your product, please contact us — we will be happy to help!
If you have any other questions about your watch band, please contact us.